Want to work for us?

Role: Account Manager

Department: Sales

Who Are We?

Willsmer Wagg is an award winning creative team of promotional merchandise experts.  Founded in 1998 in Worthing, we are committed to  maintaining  the drive and passion of a small team whilst constantly evolving with the latest industry technology.

We have a solid industry reputation for helping clients increase business through brand awareness.  We are innovators of online merchandise webstores using our Synergistic platform, offering our UK, EMEA, and Global client base a 24/7 solution with warehousing in UK, Chicago USA and the Netherlands.

Working as a Team with one common vision, we are a creative and flexible collaborative, ensuring the customer is at the heart of what we do.

The World is changing and promotional merchandise is changing with it, we are committed to ethical sourcing and environmental sustainability by using a responsible global supply chain.  We have PLATINUM Ecovardis Status sustainability rating and the BPMA Recognition Award 2024 for Outstanding Contribution.

The Role:

This role offers the perfect opportunity for someone to make a real difference and achieve great job satisfaction as a result of their efforts. So if you enjoy a challenge, like being busy and are determined to meet customers’ needs, this could be perfect for you.

The role will include:

• Working with both existing and new clients to develop relationships and build business
• Producing sales quotations and converting them to orders
• Liaising with suppliers to source products
• Developing existing business with clients
• Attending regular Trade Shows and Exhibitions
• Ensure complete delivery of order to client and supporting the client journey through the process
• create branded product ranges, produce detailed quotes, co-ordinate visuals, samples and proposals to meet our client briefs

The Person:

With experience in a sales or customer service based industry, you will have the following skills :

• an excellent telephone manner
• an eye for detail to process the quotes
• creative flair to make sure your clients are given excellent product choices to suit their needs
• numerate as we source and delivery on a global scale so you will be working with multiple currencies
• the determination to overcome obstacles with creative problem-solving skills
• computer literate – fast, accurate keyboard skills
• ability to communicate effectively
• work to strict deadlines and detailed diary management
• the enthusiasm to make this role a success

The Benefits:

Willsmer Wagg understand the importance of a healthy work/life balance and therefore this role is Hybrid – 3 days in the office and 2 days working from home.

• Hours are 8.30-5pm Monday to Friday

• Additional leave
• Casual dress
• Company events
• Company pension
• Free parking
• Health & wellbeing programme

If you are interested in this position please send your CV to our Managing Director Debbie: debbie@willsmerwagg.com