We are delighted to hold ISO 9001 & ISO 14001 certification, as well as BPMA charter status and are members of SEDEX, proving that we offer an excellent ethical and sustainable high quality service.
Certificate number: 187134
We are process driven and customer satisfaction is at the heart of everything we do. We maintain a quality system designed to meet the requirements of ISO 9001:2015 and any applicable legal or other regulatory requirements and aim to continually improve our professional service and maintain a quality product offering. All employees receive full training on our processes, and to ensure awareness and understanding of quality and its impact on customer service. Product quality, and safety compliance is also an important part of our management system. We were proud to achieve ISO 9001 certification in 2014 and undertake annual eternal audits to ensure we maintain our quality management systems effectiveness.
Please contact us if you would like any more information about our ISO 9001 certification and our processes and policies.
Certificate number: 187376
We take a special interest in the importance of protecting the environment; our commitment to this encompasses all our activities. We aim to lead by example in promoting a sensitive, considered attitude to the environment, and minimising our impact as far as possible. Our approach to managing our environmental issues is compliant to ISO 14001:2015 and any applicable legal or other regulatory requirements. We were proud to achieve ISO 14001 certification in 2015 and undertake annual eternal audits to ensure we maintain our environmental management systems effectiveness.
Please contact us if you would like any more information about our ISO 14001 certification and our policies.
Membership number: S000000023585
We are part of the Supplier Ethical Data Exchange (SEDEX) as a Category B member. We are members of SEDEX (Supplier Ethical Data Exchange ‐ Empowering sustainable and ethical supply chains) which enables us to work to an ethical base code, and allows us to share information on the supply chain with our customers, when required.
Sedex is a not for profit membership organisation dedicated to driving improvements in responsible and ethical business practices in global supply chains. As the largest collaborative platform for sharing ethical supply chain data, Sedex is an innovative and effective supply chain management solution, helping to reduce risk, protect our company reputation and improve our supply chain practices.
For overseas suppliers, we use recognised independent inspectors to conduct factory and social audits, assess production capabilities, and ensure ethical and environmental compliance. Products are tested and labelled to comply with all EU directives. We are mindful of the environment and offer a wide range of ‘green’ products for little or no additional cost.
BPMA Membership & Charter Status
As one of the UK’s leading distributors of promotional merchandise and corporate gifts we are honored to hold Charter Distributor status with the British Promotional Merchandise Association (BPMA). Charter accredited distributors must be able to demonstrate their commitment to customer service and adhere to the BPMA Charter Code of Practice, providing detailed, documented evidence of customer service and quality procedures within their business.
Why deal with a BPMA member who has achieved charter certification?
- A Charter Member has had to earn Charter status.
- A Charter Member can provide continuity of supply.
- A Charter Member can provide quality of supply.
- A Charter Member can provide regulatory certification/documentation when required.
- A Charter Member is interested in the long term supply chain partnership, not just the next order.
- A Charter Member will work with the customer, ensuring that the challenges of the market are met.
- A Charter Member will be constantly scrutinised to ensure compliance with certification standards.
- A Charter Member will be periodically re‐assessed to ensure maintenance of these high standards.
- A Charter Member is forward‐looking and wishes to constantly challenge and improve standards, and further develop the market.
- A Charter Member logo on an order confirmation is recognised as a promotional marketing discipline ‘safety symbol’ by buyers/marketers/individuals throughout industry.
AWRS – Alcohol Wholesaler Registration Scheme
The Alcohol Wholesaler Registration Scheme (AWRS) was introduced by HM Revenue & Customs to help tackle Alcohol Fraud. As we supply hampers and drink gifts containing alcohol we have registered with the scheme. As part of this scheme we are required to conduct due diligence checks on customers and suppliers involved in the supply chain for alcoholic drinks.
For more information please click here to view our Due Diligence Pack.